United Airlines CEO Scott Kirby confirmed in a letter to customers confirming action will be taken following the string of incidents that have taken place.
This comes following eight different unrelated incidents in a 10 day period, which garnered significant attention.
Without further ado, let’s get into it…
The Letter from United Airlines CEO Scott Kirby…
In the letter from United Airlines CEO Scott Kirby, he acknowledged the incidents that took place:
“Safety is our highest priority and is at the center of everything we do”, he said.
“Unfortunately, in the past few weeks, our airline has experienced a number of incidents that are reminders of the importance of safety”.
“While they are all unrelated, I want you to know that these incidents have our attention and have sharpened our focus”.
On the incidents themselves, Kirby has said what steps the airline is taking moving forward:
“Our team is reviewing the details of each case to understand what happened and using those insights to inform our safety training and procedures across all employee groups”.
“This is in addition to some changes that were already planned, including an extra day of in-person training for all pilots starting in May and a centralized training curriculum for our new-hire maintenance technicians”.
“We’re also dedicating more resources to supplier network management”.
The Events That Took Place…
In a 10 day period, there have been eight incidents involving United Airlines aircraft.
They are as follows:
- UA214 – Honolulu-San Francisco – Engine failure enroute to SFO.
- UA35 – San Francisco-Osaka – Wheel falls off landing gear moments after takeoff.
- UA2477 – Memphis-Houston – Aircraft veers off runway resulting in gear collapse.
- UA1118 – Houston to Fort Myers – Engine stall not long after departure from IAH.
- UA821 – San Francisco to Mexico City – Hydraulic issue.
- UA830 – Sydney to San Francisco – Returned to SYD due to a mechanical issue.
- UA2137 – Chicago-Salt Lake City – Oil problem onboard.
- UA433 – San Francisco-Medford – External panel missing after arrival into Oregon.
All of these incidents gained the attention of the mainstream press and those who work in the industry.
Overall…
Looking ahead, all eyes will be on what fixes United Airlines will be conducting in the background regarding safety.
To have a high string of incidents in a short period of time can be concerning, but are addressed normally pretty quickly in this industry.
However, safety can not be taken for granted, and the airline is making the right move in addressing this head on.
All eyes will be on whether any additional incidents will take place moving forward.
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