AirAsia offers support to those affected by shutdown of MYAirline

An AirAsia A320 approaching to land.
Laurent ERRERA from L'Union, France, CC BY-SA 2.0, via Wikimedia Commons

In response to today’s announcement of the suspension of MYAirline operations, AirAsia is extending its support to affected passengers of MYAirline, in hopes of easing the inconvenience of their disrupted travel plans.

50% Discount Plan

To show their commitment to helping the affected passengers, AirAsia is introducing a special offer: a 50% discount on base fares for MYAirline passengers.

This offer is perhaps a ray of hope for those who were left stranded and unsure about their travel arrangements.

This discount is immediately effective and applicable to all MYAirline passengers who had confirmed flight bookings to and from various destinations, including Kuala Lumpur, Langkawi, Penang, Tawau, Kota Bharu, Kuching, Kota Kinabalu, Kota Kinabalu-Tawau, and Don Mueng-Bangkok and Suvarnabhumi-Bangkok. The offer extends from today until November 30, 2023.

Three AirAsia aircraft parked on the tarmac at Perth Airport.
Darren Koch (GFDL 1.2 or GFDL 1.2), via Wikimedia Commons


How to Redeem the Offer

To benefit from this extraordinary offer, affected passengers need to take their confirmed MYAirline flight bookings to AirAsia Sales Counters.

These counters are located at key airports, ensuring that passengers have convenient access to redeem this lifeline. Interested persons can find these counters at:

  • KL Sentral in Kuala Lumpur
  • Kuala Lumpur International Airport (Terminal 2) in Sepang
  • Langkawi International Airport
  • Penang International Airport
  • Sultan Ismail Petra Airport (Kota Bharu)
  • Kuching International Airport
  • Tawau Airport
  • Kota Kinabalu International Airport
  • Don Mueng International Airport
  • Suvarnabhumi Airport in Bangkok

AirAsia’s CEO Speaks

Bo Lingam, Group CEO of AirAsia Aviation Group Limited, empathetically states, “As the people’s airline, we deeply empathize with all affected MYAirline passengers and their staff.”

“We understand the stress and disruption this situation has caused and hope that this 50 percent discount will assist affected passengers in making new travel arrangements, making full use of our extensive flight network to all key destinations.”

Mr. Lingam also extended his thoughts to the dedicated staff of MYAirline who have been impacted by this situation. Recognizing their talent and experience, AirAsia is willing to lend a helping hand.

The CEO stated that his airline is open to hiring eligible and qualified individuals from MYAirline who share the same passion for the industry and are ready to contribute their skills and expertise to the AirAsia team.

It is perhaps a gesture not only to passengers but to the aviation community as a whole.

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By Len Varley - Assistant Editor 3 Min Read
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