NetJets faces claims of inadequate training

A NetJets Embraer Phenom light jet lines up for takeoff.
James from Cheltenham, Gloucestershire, CC BY-SA 2.0, via Wikimedia Commons

NetJets, one of the world’s leading private aviation companies, operates in a highly complex and dynamic operational environment.

The role of pilot training is crucial in preparing crewmembers to navigate and conduct operations in such a challenging setting.

However, recent allegations by the NetJets Association of Shared Aircraft Pilots (NJASAP) have brought to light systemic deficiencies within the NetJets training program.

These concerns have prompted NJASAP to file a Class Action Grievance, highlighting the urgent need for improvement.

Representing over 3,000 pilots working for NetJets Aviation, Inc., a subsidiary of Berkshire Hathaway, NJASAP claims that the company fails to provide adequate and standardized training across all segments of the pilot group.

This includes newly hired pilots undergoing initial aircraft training, as well as experienced crewmembers completing new aircraft transition training.

The decline in the quality of NetJets’ training program raises significant concerns, especially considering the growing fleet and the increased demand for training events.


Capt. Pedro Leroux, President of NJASAP, emphasizes one of the union’s major concerns: the use of inexperienced instructors who lack knowledge of NetJets’ standard operating procedures and aircraft.

This, coupled with an unfavorable instructor-to-pilot ratio and a lack of standardization in study materials and instructor familiarity, compromises the effectiveness of the training environment.

As a result, NJASAP says that many pilots feel compelled to seek external resources to supplement their instruction, which highlights the gravity of the situation.

The deficiencies highlighted by NJASAP in the training program are claimed to be a severe violation of the collective bargaining agreement (CBA) between the union and NetJets.

To address these issues, NJASAP plans to pursue a resolution through the minor dispute resolution process outlined in the CBA. According to the agreement, the matter must be heard within 10 business days, unless both parties agree to an extension.


Founded in 2008 as an independent labor advocate, the NetJets Association of Shared Aircraft Pilots (NJASAP) represents the professional interests of the 3,000 pilots who fly in the service of NetJets Aviation, Inc., a Berkshire Hathaway subsidiary.

In summary

The NetJets Association of Shared Aircraft Pilots has filed a Class Action Grievance against NetJets Aviation, Inc. to address significant deficiencies in the pilot training program.

NJASAP’s concerns center around the lack of standardized and adequate training across all pilot segments, inexperienced instructors, high instructor-to-pilot ratios, and a lack of standardization in study materials.

It is alleged that these deficiencies pose a potential risk to the safety and efficiency of NetJets’ operations. It perhaps now falls to NetJets take swift action to address these claims and ensure that its pilot training program meets the highest standards of quality and effectiveness.

By doing so, NetJets can uphold its commitment to delivering exceptional service and maintaining a strong position in the aviation industry.

By Len Varley - Assistant Editor 4 Min Read
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