Riyadh Airports Company to drive digital transformation

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Photo Credit: Boeing

Riyadh Airports Company (RAC) is taking a leap forward in digital transformation with a strategic partnership with Cognizant.

This collaboration aims to propel RAC’s Enterprise Resource Planning (ERP) and business processes automation capabilities to new heights, revolutionizing key domains such as finance, human resources, procurement, and planning.

As a pivotal player in Saudi Arabia’s global image and a key contributor to the ambitious Saudi Vision 2030, RAC is set to enhance its efficiency, excellence, and traveler satisfaction.

Driving Digital Transformation


Cognizant, a leader in automation and enterprise applications, is set to play a crucial role in reshaping RAC’s digital landscape.

The integration of cutting-edge automation and enterprise applications will not only streamline back-office functions but will also contribute significantly to elevating the overall traveler experience.

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This collaboration signifies a transformative milestone for RAC, marking its commitment to staying at the forefront of technological advancements in the aviation industry.

Leveraging SAP Appian Framework


In the initial phase of this transformative journey, Cognizant will leverage the robust SAP Appian framework to establish a comprehensive process automation for airport operations.

SAP, a global standard for enterprise ERP software, combined with the agility of Appian programs, will empower RAC to optimize its operations efficiently.

This integration is poised to set a new benchmark in the aviation industry, aligning with RAC’s vision for a technologically advanced and efficient airport management system.

Photo Credit: King Khalid International Airport

RAC’s Strategic Vision


As Saudi Arabia sets its sights on welcoming over 100 million visitors by 2030, RAC’s strategy becomes more critical than ever.

The integration of smarter processes and advanced automation is not just a necessity but a strategic imperative to solidify RAC’s position as the busiest airport in the country.

The collaboration with Cognizant becomes a key driver in achieving this vision, ensuring that RAC is well-prepared to handle the influx of travelers and deliver a seamless airport experience.

Comments from RAC and Cognizant Leadership


“Establishing a strategic partnership with Cognizant is a transformative milestone for RAC,” expressed Mr. Osama Al Fawaz, Chief of ICT at Riyadh Airports Company.

“Cognizant’s expertise in automation and enterprise applications perfectly aligns with our aspirations, empowering us to extend a warm welcome to the world.”

“Together, we are dedicated to creating an experience that benefits the airport’s stakeholders, business partners, and airlines, further solidifying Saudi Arabia’s position as a leading global aviation destination.”

Tarek Zarg El Aioun, Saudi Arabia General Manager at Cognizant, added, “Our collaboration with RAC exemplifies Cognizant’s commitment to helping raise global standards in digital engineering, airport operations, and customer experience within the aviation industry.”

“We are excited to contribute to RAC’s vision for a technologically advanced and efficient airport management, enhancing the overall passenger and airline experience through innovative solutions.”

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In keeping with Saudi Vision 2030, Riyadh Airports Company is driving airport digital transformation in a new collusion with Cognizant.
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