TUI Group extends partnership with IBS Software

A TUI Group aircraft parked at the gate.
Photo Credit: TUI Group

TUI Group (TUI) has extended its decade-strong partnership with IBS Software, to optimise its Airline IT operations platform.

The extension of the agreement for software services for the Airline IT operations platform effectively disrupts existing business models, enhances scalability, and accelerates the speed to market, all while delivering an exceptional customer experience.

A Decade of Collaboration

TUI’s partnership with IBS Software has been a crucial element of their success in the travel industry. The collaboration extends to overhauling TUI’s IT processes and ensuring the delivery of transformational value.

IBS Software currently maintains more than 35 airline backend systems at TUI, spanning legacy and modern technology stacks.

Integrated Disposition Planning and Statistics

This renewed partnership will see IBS Software continue to own, operate, and enhance TUI’s Integrated Disposition Planning and Statistics product (IDPS).

The IDPS system plays a pivotal role in managing various aspects of TUI’s airline operations, including flight planning and control, crewing and rostering, flight operations, maintenance planning, HR, and statistics and reporting. It’s a comprehensive solution that covers all five of TUI’s airlines.


The IDPS platform represents a strategic priority for TUI. It aligns with their mission to build a virtual airline and future-proof their airlines.

This involves finding economies of scale that drive growth and sustainability. In a highly competitive industry, such forward-thinking is what sets TUI apart.

Photo Credit: Jacob Jones/AviationSource

A Testament to Trust

Isabelle Droll, Chief Information Officer, Holiday Experience and Corporate & Sustainability at TUI, expressed her confidence in IBS Software.

She stated, “IBS Software is passionate about developing a strategic approach to optimize our Airline IT operations platform, adapting constantly to our business model.”

“Partnering with IBS Software and utilizing its expertise in airline operations and business processes as well as technology has enabled us to realize the full potential of our IDPS system.”

Latha Rani, Vice President & Head of Service Delivery at IBS Software, emphasized the strength of their partnership, saying,

“Our long collaboration with TUI has been marked by mutual trust and exceptional service, resulting in the successful evolution of the IDPS platform to meet TUI’s dynamic business requirements.”

“With this renewed commitment, we look forward to playing a crucial role in enabling TUI’s growth and success in the ever-evolving travel market.”

About TUI Group

TUI Group is a leading global tourism group and operates worldwide. The Group is headquartered in Germany.

TUI shares are listed on the FTSE 250, an index of the London Stock Exchange, on the regulated market of the Hanover Stock Exchange and on the Open Market segment of the Frankfurt Stock Exchange.

The TUI Group offers integrated services from a single source for its 21 million customers.

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By Len Varley - Assistant Editor 3 Min Read
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