Swissport Wins Ethiopian Airlines and Aegean Airlines Contracts

Swissport ground handlers hook up an aircraft for towing.
Photo Credit: Swissport
Len Varley - Assistant Editor 4 Min Read
4 Min Read

Ethiopian Airlines and Aegean Airlines have confirmed Swissport to deliver airport ground services for their flights in Switzerland.

This partnership marks a significant step in enhancing operational efficiency and passenger experience at Zurich and Geneva airports. Let’s delve into the details of this collaboration and its implications.

Swissport: Ground Handling Services

Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. 

Renowned for its excellence in aviation services, the operator has been selected by both Ethiopian Airlines and Aegean Airlines to provide comprehensive ground handling solutions.

With a proven track record and commitment to quality, Swissport stands as a reliable choice for airlines seeking ground support operations.

Ethiopian Airlines

Ethiopian Airlines, the largest carrier in Africa, has chosen Swissport to manage airport ground services at Zurich and Geneva airports.

This includes passenger and ramp services, as well as air cargo handling at Geneva Airport. The collaboration signifies a mutual commitment to enhancing the travel experience for passengers of the East African airline.

Service Scope and Flight Operations

Swissport will cater to 14 weekly flights of Ethiopian Airlines, facilitating smooth transitions for passengers and efficient handling of cargo.

The airline operates flights from Zurich to Addis Ababa via Milan Malpensa, utilizing state-of-the-art Boeing 787-8 and Airbus A350 aircraft.

Additionally, Geneva Airport serves as a crucial stopover on the Addis Ababa – Manchester route, utilizing Boeing 787-8 aircraft.

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Aegean Airlines

Swissport’s collaboration with Aegean Airlines extends to providing passenger and ramp services at Zurich Airport.

With over 750 annual flights, Aegean Airlines relies on Swissport to ensure seamless operations and exceptional service quality.

Seasonal Variations and Flight Operations

Aegean Airlines experiences fluctuations in flight activity throughout the year, with a higher frequency of flights during the summer months.

Operating primarily with A320 aircraft, the airline connects Zurich Airport to various destinations in Greece, including Athens, Thessaloniki, and Heraklion.

Testimonials and Industry Recognition

Bruno Stefani, CEO of DACH, Italy, and France Region expressed enthusiasm about the collaboration with Ethiopian Airlines.

Stefani highlights Swissport’s record of dedication to customer satisfaction and global service excellence.

The partnership highlights Swissport’s pivotal role in supporting the operations of major international airlines.

Andreas Keller, Managing Director Switzerland & France of Swissport International AG acknowledged Aegean Airlines’ decision to partner with Swissport.

Keller emphasizes the company’s commitment to quality standards and customer satisfaction. The collaboration reaffirms Swissport’s position as a preferred service provider in the competitive aviation market.

Growth and Expansion Opportunities

Swissport’s engagement with Ethiopian Airlines and Aegean Airlines reflects its strategic focus on expansion and service diversification.

As a global leader in airport ground services, Swissport continues to pursue growth opportunities and strengthen its presence in key aviation markets.

Performance Highlights in 2023

In 2023, Swissport demonstrated robust performance globally, handling millions of flights and serving millions of passengers across various airports.

The company’s ability to adapt to dynamic industry demands and maintain operational excellence underscores its resilience and market leadership.


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Swissport has been contracted to provide ground services support for Aegean Airlines and Ethiopian Airlines operations in Switzerland.
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