London Stansted Airport has released figures showing that its recovery continues and outpaces other major UK airports. Across the peak summer season between June and August, more than 8.31 million passengers passed through London Stansted.
Operational performance during this period remained strong, with more than 97% of passengers passing safely through security in 15 minutes or less.
A bumper year so far
Gareth Powell, London Stansted’s Managing Director, said: “August rounded off what has been a very busy and positive summer at London Stansted, and cemented our position as the fastest recovering major airport in the UK with passenger numbers exceeding pre-pandemic levels for the second month running.”
“Across the summer, despite very high passenger volumes and operational challenges such as the recent air traffic control outage, we have delivered a strong and consistent level of customer service with an average security queue time of just over six minutes during our busiest departure periods of the day.”
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“As part of our commitment to delivering great customer service, we continually survey passengers. In July and August this year, 93% of those passengers rated their overall satisfaction with the service they received as good, very good or excellent.
“We know our passengers really value a reliable and efficient experience when passing through the airport, and I’m very proud that thanks to the hard work and professionalism of our teams right across the campus, this is what we have consistently achieved throughout the busy summer season.”
Busiest year since 2019
This comes after recent reports from Stansted showing that their July passenger numbers had exceeded those serves in the same period of 2019. Furthermore on July 31st the airport had it’s busiest day of the year with 97,000 passengers passing through.
Mr Powell commented on these announcements: “Having handled more than 2.8m passengers in July, we are proud to be the first major UK airport to report volumes in excess of what we saw in 2019, before the pandemic.”
“In fact, this was our busiest July ever, and the third busiest month on record at the London Stansted. This performance reflects our position as the number one airport in the UK for direct flights to Europe, as well as the great value, convenience and service we offer to passengers.”
“Our summer getaway has got off to a very strong start thanks to the hard work and dedication of our colleagues and great collaboration with all our airport partners.”
Longer distance options
The airport had positioned itself well with the carriers using Stansted and although the numbers are large, perhaps they weren’t unexpected. Back in May London Stansted’s Head of Brand and Marketing, Neringa Ohrstrom, said:
“London Stansted was the fastest recovering major airport in the UK in 2022 serving over 23 million passengers, and with more new routes joining the departure boards, we’re set for a very busy and exciting summer”
Although primarily popular with European destinations, Stansted have also been increasing the offering further afield.
“While Stansted is leading airport in the UK for connections to Europe, it’s also really exciting to be expanding our long-haul network even further” said Ohrstrom.
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