Qatar Airways Named World’s Best Airline 2024

Render of two Qatar Airways Airbus A350s flying together.
Image Credit:

Qatar Airways has soared to the top spot in’s 2024 Airline Excellence Awards. Named as the World’s Best Airline, the carrier edged out former champions like Air New Zealand and Emirates.

This prestigious recognition is a testament to Qatar Airways’ commitment to safety, innovation, and exceptional customer service.

Passenger Feedback: Consistency & Service, the world’s leading platform for airline safety and product ratings, utilizes a comprehensive evaluation process to determine the annual winners.

This process incorporates major safety and government audits alongside 12 key criteria, including fleet age, passenger reviews, profitability, and in-flight amenities.

A Qatar Airways flight touches down in Toulouse, France.
Photo Credit: Qatar Airways

According to Editor-in-Chief Geoffrey Thomas, Qatar Airways emerged as the leader in many crucial areas, with passenger reviews playing a significant role.

“The passenger reviews consistently praised Qatar Airways for its high standard of service delivery,” Mr. Thomas remarked.

Qatar Airways is the national airline of Qatar, headquartered in Doha. It is a major airline group flying to over 170 destinations worldwide across five continents.

Qatar Airways is known for its luxurious cabins, award-winning service, and extensive route network. They have been consistently ranked as one of the top airlines in the world by Skytrax and

A Qatar Airways A350 in flight above cloud.
Photo Credit: Qatar Airways

A Glimpse at Other Award Winners

The Airline Excellence Awards extend beyond the coveted Airline of the Year title.

Qatar Airways also secured the Best Business Class distinction for the fifth consecutive year, further solidifying their reputation for premium travel experiences.

The ceremony recognized other airlines for their outstanding contributions as well. Here’s a glimpse into some of the additional award winners:

  • Best Economy Class: Air New Zealand
  • Best First Class: Singapore Airlines
  • Best Cabin Crew: Virgin Australia
  • Best In-Flight Entertainment & Best Premium Economy: Emirates
  • Best Lounges: Qantas
  • Best Environmental Airline (3rd year): Etihad Airways

Regional and Low-Cost Airline Recognition

The awards acknowledged excellence in various regions, with Qatar Airways, Korean Air, Air France, Air Canada, Latam, Turkish Airlines, Cathay Pacific Airways, and Air New Zealand taking home top honors for their respective areas.

A Virgin Australia flight touches down in Queenstown New Zealand
Photo Credit: Virgin Australia

Virgin Australia Regional Airlines (VARA) received the Best Regional Airline distinction. further recognized leading low-cost carriers across different regions. These included Southwest Airlines (Americas), FlyDubai (Middle East), AirAsia Group (Asia), Jetstar Group (Australia/Pacific), and easyJet (Europe).

The new Vietjet Airbus A321neo taxis in.
Photo Credit: Vietjet

Vietjet garnered recognition for its exceptional value proposition, winning awards for Best Ultra Low-Cost Airline and Best Low-Cost Airline Onboard Hospitality.

Top Low-Cost Airlines

The ceremony revealed the Top 25 premium airlines and the Top 25 best low-cost airlines. This comprehensive list empowers travelers to make informed decisions based on their specific needs and priorities.

The Top 25 Best Low-Cost Airlines are listed in alphabetical order: AirAsia Group, Air Baltic, Air Canada Rouge, Cebu Pacific, easyjet, Eurowings, FlyDubai, FlyNAS, GOL, Jetblue, Jet2, Jetstar Group, Jeju air, Norwegian, Peach, Ryanair, Scoot, Spicejet, Suncountry, Southwest, Transavia, Vietjet, Volotea, Vueling, WizzAir.

By combining in-depth analysis with passenger feedback,’s Excellence Awards provide valuable insights into the world of air travel.

This year’s ceremony highlights Qatar Airways’ exceptional performance and celebrates excellence across various categories, enabling travelers to choose airlines that best align with their travel preferences.

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By Len Varley - Assistant Editor 4 Min Read
4 Min Read
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