QantasLink appoints new CEO

A QantasLink Boeing 717 lands in Canberra.
Robert Myers (CC-BY-SA 3.0 AU), CC BY-SA 3.0 AU, via Wikimedia Commons

The Qantas Group has today announced the appointment of new Chief Executive Officer Rachel Yangoyan for its regional subsidiary carrier QantasLink.

Rachel Yangoyan, a stalwart within the Qantas family, has been appointed as the new CEO of QantasLink, the group’s regional and charter business.

This move comes on the heels of the news that the current QantasLink CEO, John Gissing, is set to retire in early November 2023, transitioning into an advisory role for the following year.

Rachel Yangoyan’s career at the Qantas Group spans two decades, during which she has excelled in various executive roles.

Her extensive experience has touched upon areas as diverse as Customer Experience, Operations, Airports, Loyalty, and Strategy.

Most notably, she led the ‘entry into service’ program for Qantas’ major fleet renewal, with a particular focus on the Airbus A220.

This new aircraft is poised to become a cornerstone of QantasLink’s future, with the first A220 scheduled for delivery by the end of the calendar year 2023.


Image Credit: Airbus

Transition in Leadership

Qantas Group CEO Vanessa Hudson, who announced this key appointment, expressed her confidence in Rachel Yangoyan’s ability to steer QantasLink in the right direction.

Hudson stated, “Rachel has a deep understanding of what it takes to run an airline and brings a lot of capability to this role.”

“As CEO of QantasLink, she’ll be responsible for our regional and charter operations, which are key components of our business and instrumental in connecting remote parts of Australia.”

A Strong Leadership Team

This announcement also marks the final piece of the puzzle in the new leadership team structure unveiled earlier this year by Ms. Hudson.

This structure is strategically designed to address the challenges and opportunities that lie ahead for the Qantas Group.

With Rachel Yangoyan at the helm of QantasLink, the group’s leadership moves to equip itself to move the airline Group forwards in the post-Joyce era.

Rachel Yangoyan’s Vision

In response to her appointment, Rachel Yangoyan expressed her pride in taking on the role of QantasLink CEO.

She emphasized the importance of Qantas’ roots, saying: “Qantas started in outback Australia and it’s an honour to be taking on the role of QantasLink CEO and working with our people on improving how we serve regional communities as well as the resources sector.”

Her vision for the future is clear: a stronger and more connected Australia through the continued growth and excellence of QantasLink.

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By Len Varley - Assistant Editor 3 Min Read
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