Korean Air takes up RTX for 787 fleet predictive maintenance

A Korean Air Boeing 787 in flight.
BriYYZ, CC BY-SA 2.0, via Wikimedia Commons

Collins Aerospace (NYSE: RTX), has announced that Korean Air will use its Ascentia® Prognostic and Health Management (PHM) solution on its growing Boeing 787 fleet.

Korean Air, in partnership with Collins Aerospace, an RTX business, is set to revolutionize the way they manage their Boeing 787 fleet.

The Power of Ascentia

Collins Aerospace’s Ascentia® Prognostic and Health Management (PHM) solution, is a cloud-based system which is poised to take predictive and preventative maintenance to new heights.

Korean Air recognizes the transformative potential of Ascentia.

Jonghoon Oh, General Manager of the Predictive Maintenance Team at Korean Air, spoke highly of Ascentia’s potential in monitoring a diverse array of components within the Boeing 787 fleet.

“Ascentia’s ability to predict potential issues before they occur is a game-changer for us. It’s not just about maintenance; it’s about elevating reliability to unprecedented levels,” he states.


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Jonghoon Oh, Korean Air, and Clotilde Enel-Rehel, Collins Aerospace, signed the agreement to equip Korean Air’s Boeing 787 fleet with Ascentia® on November 8th in Chiang Mai, Thailand.

A Precision Approach to Maintenance

One size doesn’t fit all, and Collins Aerospace understands that. The beauty of Ascentia lies in its adaptability. By tailoring the solution to Korean Air’s specific requirements, Ascentia becomes more than a tool—it rather becomes a strategic ally.

This customization promises to enhance predictive and preventative maintenance operations, ensuring a travel experience for passengers that is not just reliable but consistently exceptional.

At the heart of Ascentia’s capabilities are advanced data analytics and machine learning algorithms. In real-time, Ascentia analyzes flight data and maintenance records, offering a proactive approach to identifying potential issues.

This not only aids in predicting maintenance requirements but also provides actionable recommendations for corrective measures.

The result? Improved aircraft availability and a significant reduction in unscheduled downtime.

Collins Aerospace Comments

Clotilde Enel-Rehel, Executive Director for Customer Programs at Collins Aerospace, emphasizes that Ascentia goes beyond the technicalities of maintenance.

“Ascentia is designed to help airlines improve their customers’ experience,” she affirms. “The data-driven solution not only offers predictive maintenance recommendations but also optimizes schedules, enhancing operational efficiency for airlines like Korean Air.”


The impact of Collins Aerospace’s Ascentia is not limited to Korean Air alone. Several major airlines worldwide have embraced the solution, testifying to its efficacy.

The incorporation of Ascentia into Korean Air’s Boeing 787 fleet marks a significant milestone for Collins Aerospace, solidifying its expanding presence in the Asia-Pacific region.

Serving the world for more than 50 years, Korean Air is one of the world’s top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID.

With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 20,000 professional employees.

Korean Air’s outstanding performance and commitment to the highest level of safety and customer service has widely been recognized.

The airline has been granted numerous awards including a 5-star airline rating from Skytrax as well as Air Transport World’s Airline of the Year and Cargo Operator of the Year awards.

Korean Air is a founding member of the SkyTeam airline alliance, and has grown into one of the largest transpacific airlines through its joint venture with Delta Air Lines.

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By Len Varley - Assistant Editor 4 Min Read
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