Qantas and Jetstar are gearing up for a massive travel surge this Easter and school holidays, with nearly four million passengers expected to take flight on almost 36,000 flights across their domestic and international network.
This represents a significant jump compared to 2023, with over 670,000 travelers anticipated for the Easter long weekend alone, marking a 10% increase.
Easter Thursday takes the crown as the busiest day, with a staggering 150,000 passengers flying with the Qantas Group.
Popular destinations this year offer something for everyone, with both domestic favorites like Gold Coast, Hobart, and Cairns, alongside international hotspots like Auckland, Singapore, Bali, and Tokyo.
Easter Operational Preparations
The Qantas Group has made its preparations, to ensure a smooth travel experience during peak periods. To ensure this, they’ve implemented several measures:
- Increased Operational Buffer: Up to 15 Qantas and Jetstar aircraft will be on standby as spares, providing a safety net in case of unforeseen disruptions.
- Boosted Staff Levels: The Group is adding more reserve staff and scheduling additional personnel at key airports. They’re also collaborating with industry partners to secure extra ground handlers and airport security screeners, minimizing wait times.
- Enhanced Maintenance: Qantas Engineering has dedicated teams to ramp up aircraft maintenance activity, promoting on-time departures and arrivals.
- Continuing Focus on Customer Service: Both Qantas and Jetstar are continually striving to improve customer experience, exceeding competitor performance in their commitment to passenger satisfaction.
A Touch of Easter Cheer
Qantas and Jetstar will infuse the travel experience with Easter fun between March 29th and April 1st. Passengers can expect a range of delightful surprises throughout their journey:
- Hoppy Easter at Major Airports: Look out for Qantas mascot Matilda and her helpers spreading Easter joy and handing out chocolates at Sydney, Melbourne, and Brisbane domestic airports. These airports will also feature festive Easter-themed photo booths for memorable snapshots.
- Easter Treats in Qantas Lounges: Indulge in hot cross buns for breakfast alongside mini chocolate eggs. Kids can enjoy limited-edition Easter activity packs, keeping them entertained before their flight.
- Easter Delights on Qantas Flights: Passengers flying domestically and internationally can savor an assortment of Easter treats, including KOKO Black milk chocolate eggs, hazelnut chocolate bunnies, and Do Good Labs chocolate koalas.
- Jetstar Fun for Kids: Young travelers flying with Jetstar will receive bunny ear headbands and Easter coloring packs to keep them entertained onboard, making the journey more enjoyable.
Conclusion
It goes without saying that the Qantas Group has seen its share of operational and cultural challenges in recent times.
As it moves forward, the airline group now seeks to restore status and confidence with the broader public. With millions of passenger movements to negotiate efficiently, a good Easter period will be a definite booster.
By taking necessary steps, Qantas and Jetstar are aiming for a smooth, enjoyable, and celebratory travel experience for all passengers during this busy Easter and school holiday period.
A Hoppy Easter for the Flying Kangaroo will certainly be a plus for the airline group.
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