Flair shows impressive reliability through October

A Flair Airlines flight approaches to land.
Brand03, CC BY-SA 4.0, via Wikimedia Commons

Flair Airlines, Canada’s low-cost carrier, announced continued improvements in operational performance in October.

The airline states that it is focused on perfecting the ultra-low-cost airline model in Canada. In overview, Flair carried 354,000 passengers across the month, with a strong load factor of 90.1%.

Another notable performance achievement was an almost perfect flight completion factor of 99.9%.

Performance and Punctuality

Stephen Jones, the CEO of Flair Airlines, expressed his pride in the outstanding performance of the airline’s teams across Canada.

In terms of on-time arrivals, Flair achieved a good 74.8% of flights arriving within 15 minutes of their scheduled time, commonly known as A14.


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This achievement not only outpaced Air Canada, WestJet, and Lynx but also secured Flair Airlines the second position in Canada, just behind Porter Airlines.

A Flair Airlines Boeing 737 on the taxiway.
Photo Credit: AeroMcFly220, CC BY-SA 4.0 via Wikimedia Commons

Completion Factor

The Completion Factor, a crucial metric measuring flights actually flown compared to the initially scheduled ones, stood at a remarkable 99.9%.

With only four out of 2,092 flights canceled, Flair Airlines showcased unparalleled reliability within the Canadian airline industry, solidifying its position as the most dependable carrier for the month.

Load Factor

Maintaining a robust Load Factor of 90.1%, Flair Airlines ensured that over 354,000 passengers enjoyed the benefits of its affordable fares.

Load Factor, indicating the percentage of seats sold to paying passengers, reflects the airline’s popularity and the trust passengers place in its services.

CEO’s Vision for Improvement

While celebrating the accomplishments, Stephen Jones acknowledged that there’s always room for enhancement.

He stated, “Our on-time performance can improve, but is still in the top two in Canada.” Expressing determination to further elevate the airline’s performance in November, Jones emphasized the importance of punctuality and reliability in driving customer satisfaction.”

“These factors, he explained, not only enhance customer experience but also contribute to cost savings, translating directly into affordable travel options for Canadians.”


Flair Airlines remains dedicated to transparency, exemplified by the monthly release of operational metrics through its channels.

This commitment, initiated in April 2023, allows customers and industry enthusiasts to stay informed about the airline’s performance, reinforcing Flair’s commitment to openness and accountability.

With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 35 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica

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By Len Varley - Assistant Editor 3 Min Read
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