Canadian ultra-low-cost carrier Flair Airlines has posted healthy performance metrics for April 2023. Notable amongst these were its on-time performance figures and passenger load factor.
April 2023 performance
Flights that arrive within 15 minutes of their scheduled arrival time are considered to be on-time, and this key performance indicator is a closely watched metric in the airline industry, globally.
With respect to on-time performance, Flair reported that 74.1% of its flights were on time in April.
Punctual flying naturally results in a better customer experience, but relevantly it also allows for maximum aircraft utilization, and results in lower costs.
Flair Airlines already boasts some of the best aircraft utilization in Canada, and the industry’s lowest costs.
“We were very pleased with Flair Airlines’ performance in April, which is a testament to our more than 1,250 employees hard at work delivering a great experience for customers,” said Stephen Jones, CEO of Flair Airlines.
“While our on-time performance was among the best in Canada in April, there is still much work to do as we prepare for what promises to be an incredible summer travel period.”
“Being focused on this key indicator helps our entire team run a more efficient airline and keep our costs low, for which customers are the beneficiaries.”
Load factor is the percentage of seats occupied by paying customers on a carrier’s flights.
Flair Airlines announced that its load factor was a very healthy 90.3% for April 2023, with 394,431 passengers booked.
Said Garth Lund, Flair Airlines’ Chief Commercial Officer: “These load factors prove that at the right combination of price and network, Canadians are ready to travel across Canada, to the U.S. and Mexico as they’ve done with Flair in April.”
“As a performance metric, it is also a great indicator that our model works in the Canadian market, particularly as customers have the choice of additional services on-board, such as extra baggage, buy-on board products and priority seat selection.”
Flair Airlines has committed to releasing monthly operational metrics through its channels, by mid-month of the following month.
“No other airline in Canada releases this information,” said Jones. “This kind of radical transparency shows to the market and to consumers how serious we are about offering the lowest fares on offer in Canada, and how focused we are on running a tight ship.”
About Flair Airlines
Flair Airlines is a Canadian ultra-low-cost carrier (ULCC) based in Edmonton, Alberta. It was founded in 2005 as a charter airline but transitioned into a scheduled passenger airline in 2017.
The carrier currently serves over 35 cities across Canada as well as select destinations in the United States and Mexico.
The airline operates a growing fleet of Boeing 737 aircraft, specifically the 737-800 model. These aircraft are known for their efficiency and reliability, allowing Flair Airlines to keep its operational costs in check.
The fleet is gradually expanding to meet the growing demand for ultra-low-cost travel in Canada.