Flair Airlines reports a 98.2% flight completion rate for 2023

A Flair Airlines jet banks overhead.
Photo Credit: Flair Airlines

Flair Airlines has disclosed a 98.2% completion rate for the year 2023, securing its position as the leader among all Canadian airlines.

Furthermore, the airline claimed the noteworthy achievement of being the second most punctual airline in Canada, boasting an average on-time performance rate of 68.8% for the calendar year.

Beyond its punctuality and completion rates for 2023, Flair has also pointed to its cost modelling and the benefits for travellers.

By providing budget-friendly air travel options, Flair estimates a significant $415 million in cost savings for 2023 alone, contributing to a grand total of over $702 million since 2021.

Stephen Jones, the CEO of Flair Airlines, expressed his gratitude to the customers, dedicated team, and partners, emphasizing their collective role in achieving these remarkable milestones.

He affirmed the commitment to enhancing the travel experience and reshaping the landscape of affordable air travel in Canada.


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A Flair Airlines aircraft landing.
Photo Credit: Flair Airlines

Load Factor and Passenger Uplift

Flair Airlines facilitated streamlined travel for over 296,000 passengers across Canada, the United States, Mexico, the Dominican Republic, and the Caribbean.

In the midst of the peak holiday air travel season, December 2023 saw the carrier achieve an impressive 87% load factor, reflecting the percentage of network-wide seats sold to paying passengers.

The success continued throughout the year, with Flair transporting 4.5 million passengers at an 86% load factor consistently.

This remarkable consistency neatly underscores Flair’s overall drive to provide reliable and accessible air travel options.

Completion Factor

Delving into the specifics, Flair Airlines achieved an outstanding overall completion factor of 98.2% in 2023.

This metric measures the flights actually flown against the originally scheduled ones. In December alone, out of the 1,863 scheduled flights, an impressive 96.7% were completed, a testament to Flair’s overall operational efficiency.

On-Time Performance (OTP)

Flair Airlines was also consistent in punctuality, achieving an average OTP of 68.8% throughout 2023. This accolade firmly placed Flair as the second most on-time airline in Canada.

In December, the OTP experienced a notable improvement, reaching 46.1%, showcasing a 7.6% enhancement compared to the previous year.

This firm improvement highlights Flair’s proactive measures to enhance operational efficiency and minimize delays.

The “Flair Effect”

The impact of Flair Airlines on the wallets of Canadians remains one of Flair’s key points of address. What the carrier describes as the “Flair Effect” has saved Canadians an estimated $702.7 million by the end of 2023. This figure breaks down as follows:

  • 2021: $63.2 million
  • 2022: $223.9 million
  • 2023 (Jan-July actuals): $290.9 million
  • 2023 Full Year (forecasted): $415.6 million

These figures, calculated using public fare data courtesy of Cirium, underscore the tangible and significant economic impact of Flair Airlines.

New Routes and Enhanced Network for 2024

Looking forward with enthusiasm, CEO Stephen Jones hinted at exciting plans in store for the upcoming year.

Flair Airlines is set to launch new routes and enhance its network, all geared towards reshaping the travel experience for Canadians.

The unwavering focus remains on providing affordable travel options and breaking down barriers, ensuring more Canadians can enjoy convenient and budget-friendly travel opportunities.

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By Len Varley - Assistant Editor 4 Min Read
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