Emirates wins ‘Best Inflight Entertainment Award’ 2024

Emirates passengers use entertainment touchscreen on seat back.
Photo Credit: Emirates

Emirates has claimed the prestigious title of ‘Best Inflight Entertainment’ at the Airline Ratings 2024 Airline Excellence Awards.

Standing out from a competitive pool of global airlines, Emirates’ triumph can be attributed to its unparalleled inflight entertainment system, ice.

Boasting a staggering 6,500 channels of high-quality and critically acclaimed content, ice reigns supreme as the world’s largest collection of entertainment available at cruising altitude.

Emirates World Class Library

Passengers on Emirates flights are treated to a world-class library with something for everyone. Here’s a glimpse into the treasure trove of entertainment:

  • Movies: Over 2,000 Hollywood blockbusters and international gems, including the latest Academy Award® winners.
  • TV Shows: Hundreds of complete series and box sets, featuring the hottest releases from leading streaming giants like HBO Max and Discovery+ alongside established networks like BBC.
  • Documentaries: Dive deep into over 200 captivating documentaries and popular TV docu-series.
  • Regional Content: Immerse yourself in over 150 Arabic movies and shows, including a dedicated selection of Emirati productions. Bollywood and South Asian fans can relish over 300 movies and shows in 13 languages.
  • Global Cinema: Explore a diverse cinematic landscape with over 600 international films from across Europe, Africa, Asia, and Latin America, all presented in over 50 languages.
  • Accessibility: Emirates prioritizes inclusivity with over 300 movies offering Closed Captions and 140 featuring Audio Description, catering to visually impaired passengers.
Interior of Premium Economy Emirates cabin.
Photo Credit: Emirates

Unmatched Audio Experience

Every passenger on board receives complimentary Emirates headphones. First Class cabins boast premium Bowers & Wilkins E1 headphones.

The are supplied by renowned British sound experts with noise-canceling technology for an immersive audio experience.

Specially designed kids’ headphones ensure comfort for young travelers. The headphones are also compatible with hearing aids in the ‘T’ position.

Photo Credit: Emirates

Entertainment Beyond Movies and Shows

The extensive library extends beyond movies and shows. Here’s what else awaits you:

  • Music: Groove to a library of over 3,500 albums and curated playlists.
  • Live TV: Stay connected with the world through 5 live TV channels. This includes 3 news channels and 2 dedicated sports channels.
  • Kids’ Entertainment: Over 250 dedicated kids and family channels keep young minds entertained. It offers dozens of shows specifically designed for pre-schoolers.
  • Wellness and Education: Explore self-improvement content from brands like LinkedIn Learning and Mindvalley.
  • Podcasts and Audiobooks: Tune in to Emirates World, a podcast dedicated to Dubai. This features insightful conversations with global thought leaders.
  • Flight Information: The inflight airshow allows you to track your flight’s progress on a moving map. You can see the world from above through external cameras.
  • Connectivity: Emirates Skywards members can enjoy complimentary Wi-Fi access onboard.

Keeping it Fresh

Emirates remains committed to keeping its inflight entertainment fresh. Every month, hundreds of new movies, TV shows, podcasts, and music channels are added to the ice library.

Additionally, Emirates fosters exclusive partnerships with leading content providers, ensuring a diverse and ever-evolving selection.

Passengers can further personalize their travel experience by curating their own ice selection before their flight.

Simply browse and pre-select movies or shows on the Emirates app, and synchronize your choices with ice upon boarding.

Emirates’ market leadership to inflight entertainment extends back nearly 30 years. They were among the first airlines to introduce seat-back videos for economy-class passengers.

Furthermore, Emirates champions accessibility for passengers of determination. They hold the distinction of being the first airline to globally introduce key features. This includes Audio Descriptive soundtracks and Closed Captions on movies within their inflight entertainment system.

Industry Recognition

Airlineratings.com Editor-in-Chief, Geoffrey Thomas, lauded Emirates’ achievement: “Our editors were unanimous in their praise for Emirates’ ice system, recognizing it as a clear frontrunner.”

“Their early investment in inflight entertainment has paid off tremendously. Just when you think it can’t get any better, Emirates raises the bar yet again.”

The AirlineRatings.com Airline Excellence Awards are judged by a seasoned editorial team, using strict criteria that encompass product and safety ratings, passenger reviews on AirlineRatings.com and Trip Advisor, and overall airline profitability.

This recognition from a respected industry source further solidifies Emirates’ position as a leader in passenger comfort and entertainment.

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By Len Varley - Assistant Editor 5 Min Read
5 Min Read
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