Delta Named in Fortunes ‘100 Best Companies to Work For’

A group of Delta Air Lines employees.
Photo Credit: Delta Air Lines

Delta’s commitment to its workforce continues to be a winning formula.

For an impressive fifth year in a row, the airline has landed a coveted spot on Fortune’s 100 Best Companies to Work For® list, standing out as the sole airline representative in 2024.

This prestigious recognition is a direct result of Delta’s exceptional company culture, as evaluated by Great Place To Work (GPTW), a respected authority in workplace culture.

Employee feedback plays a central role in GPTW’s selection process, ensuring recognition goes to employers who foster a truly thriving work environment.

‘People Are the Heart of Our Success’

“Our Delta people are the heart of our success, the reason we’re consistently recognized as the most-awarded airline,” said CEO Ed Bastian.

“This achievement reflects our commitment to listening to our employees and working collaboratively to continuously improve the workplace experience for all 100,000 Delta team members.”

Last year’s GPTW Trust Index Survey revealed Delta’s dedication to its workforce through employee feedback.

This valuable input, combined with GPTW’s evaluation, highlights the numerous ways Delta invests in its employees’ well-being.

Delta Air Lines staff members stand alongside a jet.
Photo Credits: Delta Air Lines

Rewards and Well-being Programs

Delta goes above and beyond to offer industry-leading total rewards that reflect the industry-leading performance of its employees. Their commitment extends to employees’ financial, emotional, physical, and social well-being. Here are some recent examples:

  • Profit Sharing Powerhouse: Earlier this year, Delta shared a staggering $1.4 billion in profit sharing with employees worldwide. The Shared Rewards program further incentivizes performance, allowing employees to earn up to $1,200 annually based on meeting operational goals.
  • Building a Secure Future: Delta’s Emergency Savings Program empowers employees to save for unexpected events. Delta itself contributes up to $1,000.
  • Prioritizing Mental Wellness: All Delta employees and their families have access to comprehensive mental health support. This comes at no cost through Spring Health.
  • Supporting Family Journeys: Through partnerships with Maven and Progyny, Delta offers family-building and fertility benefits. Progyny has already assisted nearly 1,700 Delta employees on their path to parenthood. This has seen 88 beautiful babies welcomed into the world since January 2023.
  • Equitable Career Growth: The carrier prioritizes skills over college degrees. Delta opens up more equitable opportunities for its employees to advance in their careers.
Delta Air lines ground handling staff on tarmac with aircraft.

A Virtuous Circle of Care

“At Delta, our culture of care starts with our people,” said E.V.P. and Chief People Officer Joanne Smith. “When we take care of our employees, they extend that care to our customers, fostering loyalty. This, in turn, benefits Delta, our shareholders, and creates a virtuous cycle that fuels our continued success.”

To gain valuable insights into employee sentiment, Delta partners with GPTW. A random sample of approximately 25,000 U.S.-based employees from various departments and divisions participated in the 2023 Trust Index survey.

This independent survey empowers employees to share their honest feedback about various aspects of working at Delta.

The results help the airline identify strengths, address challenges, and continuously improve the work experience for its team.

America’s Most Awarded Airline

The carrier’s achievements extend far beyond employee satisfaction. It consistently earns recognition for excellence in workplace culture, customer experience, operational performance, and more.  Here’s a glimpse of their recent accolades:

  • Innovation Powerhouse: Delta secured a spot on Fast Company’s Most Innovative Companies list for the fifth time in seven years.
  • Soaring High in Admiration: The carrier climbed to No. 11 on Fortune’s World’s Most Admired Companies list this year. It ranked higher than any other airline on the Top 50, and was named the Most Admired Airline.
  • Customer Experience All-Stars: Delta was recognized on the 2024 Forbes Customer Experience All-Stars list. This is a coveted distinction for brands that excel in customer service and satisfaction.
  • Travel Industry Leader: For the thirteenth consecutive year, travel professionals rated the airline No. 1. This was noted in the annual Business Travel News Airline Survey.

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By Len Varley - Assistant Editor 5 Min Read
5 Min Read
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