Delta named ATW Airline of the Year

Delta Air Lines staff members stand alongside a jet.
Photo Credit: Delta Air Lines

Delta Air Lines (DL) has been recognized as the 2024 Airline of the Year by aviation publication Air Transport World (ATW).

The award is a testament to its commitment to operational excellence, safety, and exceptional customer service.

Delta has added the prestigious award to an impressive list of accolades. The airline was also named No. 11 on Fortune’s World’s Most Admired Companies List.

 In addition, the US airline has held the top spot for 13 consecutive years in the Business Travel News Survey.

A Delta Air Lines A350 takes off.
Photo Credit: Delta Air Lines

Delta Air Lines: Impact & Initiatives

Delta’s dedication to safe and efficient operations has earned the trust of its customers, further bolstered by recognition from the Wall Street Journal and Cirium.

This commitment extends to thoughtful customer experiences, both in the air with Fast, Free Wi-Fi presented by T-Mobile, and on the ground through investments in key hub infrastructure and Sky Club renovations.

Beyond its industry leadership, Delta prioritizes sustainability through advocacy and action, while also making a positive impact in the communities it serves.

Additionally, the company demonstrates its commitment to its employees, recently sharing $1.4 billion of its profits directly with its workforce.

“This is a tremendous honor and a direct reflection of the dedication of our 100,000 people worldwide,” said Ed Bastian, CEO of Delta Air Lines. “Their care and professionalism will take us to even greater heights as we soar into the future.”

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New Delta Air Lines First Class seating
Photo Credit: Delta Air LInes

About the ATW Airline Industry Achievement Awards

Established in 1974, the ATW Airline Industry Achievement Awards recognize global airlines that excel in performance and service.

A panel of editors and analysts from ATW, Routes, Aviation Week, and CAPA select the winners. CFM International will present the 50th annual ATW Awards in Dubai on May 31st, 2024.

“We are proud to celebrate Delta’s success, a true testament to their exceptional team effort and visionary leadership,” said Karen Walker, Group Editor-in-Chief of ATW.

“Their dedication reflects the positive impact the air transport industry and its people have on the world.”

Delta Air lines ground handling staff on tarmac with aircraft.
Photo Credit: Delta Air Lines

Summary

Delta Air Line is a major US legacy carrier headquartered in Atlanta, Georgia. The airline commits to operational excellence, safety, and providing exceptional customer service.

Here’s the run down into what made Delta a stand out:

  • Award-winning performance: Delta has been recognized as the 2024 Airline of the Year by Air Transport World. It ranked No. 11 on Fortune’s World’s Most Admired Companies List and boasts 13 consecutive years in the Business Travel News Survey.
  • Safety and customer focus: Delta prioritizes safe and efficient operations, garnering trust from customers and recognition from industry publications. Their investments include Fast, Free Wi-Fi and investments in airport infrastructure and Sky Club renovations.
  • Sustainability and community engagement: Delta goes beyond industry leadership by actively promoting and practicing sustainability initiatives. They also strive to make a positive difference in the communities they serve.
  • Employee investment: Demonstrating their commitment to their workforce, Delta recently shared $1.4 billion of their profits directly with their employees.

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By Len Varley - Assistant Editor 4 Min Read
4 Min Read
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