China Airlines to utilize IBS Software iCargo for cargo operations

A China Airlines cargo freighter being loaded.
Photo Credit: IBS Software

LONDON – IBS Software, a provider of cloud-based software delivery (SaaS) solutions to the travel and cargo industry, has signed an agreement with China Airlines. The Taiwanese carrier will deploy IBS Software’s iCargo solution as its new cargo management system.

Digitization of cargo services

The aim is to facilitate CI’s cargo digitization through iCargo’s single platform to maximize the synergies across different entities and transform its cargo business globally.

With the new IBS Software platform, China Airlines will transition from their existing cargo system to a new single platform which amalgamates the functions of sales, import and export operations, air mail handling and revenue accounting capabilities.

“China Airlines cargo has been endeavoring to modernize our digital capabilities for years,” said Eddy Liu, Senior Vice President of Cargo, China Airlines.

“However, we see the evolutional change in digital sales and operations since COVID, and I believed SaaS is the right solution we are looking for.”

“We expect to build up a strong partnership with IBS Software and to realize faster time-to-market for our products and services without compromising compliance of data integrity.”

“As a pioneer of APAC air cargo market and one of the heavyweight cargo players, China Airlines has extensive experience transporting special cargo and remains the carrier of choice for international transportation partners.”

The agreement with the Taiwanese airline further supports the software providers plan to further expand its presence in the Asia-Pacific market.

“We’re honoured to be selected by China Airlines to support its growth journey.” said Gautam Shekar, SVP and Region Head APAC and Middle East at IBS Software.

“This agreement aligns with IBS Software’s long-term strategy to further expand our presence in the exciting APAC market and help local customers modernise and add value to their cargo proposition.”

About China Airlines 

China Airlines (CI), the Taiwan-based carrier, was established in 1959 and has more than 10,000 employees worldwide. The China Airlines Group now operates a fleet of 112 aircraft, which includes 17 Boeing 747-400 and 5 Boeing 777 freighters.

As a pioneer of APAC air cargo market, the airline has extensive experience transporting special cargo such as precious relics, precision instruments, vehicles, large machinery, aerospace materials, artworks, and live animals.

Well-known local and foreign companies have all made CI their preferred carrier for the transportation and transit of instruments and machinery.

During the pandemic, CI quickly adopted a “prioritize cargo” business strategy to make the most use of freighter capacity and utilize the belly cargo holds of passenger aircraft utilized and assisted in delivering outstanding results.  

In recent years, China Airlines has received major awards, including: Air Cargo World’s Air Cargo Excellence Award and Air Cargo Executive of the Year Award; being named the “Best Cargo Airline – Asia” by Air Cargo News magazine.

About IBS Software

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries.

IBS Software’s solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air cargo management.

iCargo is an integrated solution that supports end-to-end business functions such as cargo reservations, rating, manifesting, import & export operations and warehouse management.

It also handles the financial aspects of revenue accounting, air mail handling and revenue management of cargo carrying airlines and ground handlers.

By Len Varley - Assistant Editor 4 Min Read
4 Min Read
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