American Airlines Named to Dow Jones Sustainability World Index

A lineup of parked American Airlines aircraft.
Photo Credit: American Airlines

American Airlines has been named to the Dow Jones Sustainability World Index (DJSI World) for the first time, one of only two passenger airlines included in the Index.

American also returns to the Dow Jones Sustainability North America Index (DJSI North America) for the third year in a row.

In a significant milestone, American Airlines has secured its place on the prestigious Dow Jones Sustainability World Index (DJSI World) for the first times.

What is the Dow Jones Sustainability World Index?


The DJSI World Index is a curated list of global sustainability leaders, meticulously chosen by S&P Global through the Corporate Sustainability Assessment.

Representing the top 10% of the largest 2,500 companies in the S&P Global Broad Market Index, inclusion in this elite index signifies American’s dedication to sustainability across its operations.

American Airlines new Boeing 787 on take off.
Photo Credit: American Airlines

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American’s CEO Robert Isom on the Achievement

American’s CEO, Robert Isom, expressed gratitude for the recognition, stating, “Inclusion on the DJSI World Index recognizes our work to improve the reliability of our operation, invest in our team members and operate more sustainably. We are honored to be recognized for our progress.”

Notably, American stands out as one of only two passenger airlines making the cut, reaffirming its position as an industry leader in sustainable practices.

This achievement coincides with the airline’s third consecutive appearance on the Dow Jones Sustainability North America Index (DJSI North America), underscoring its sustained efforts toward long-term economic, environmental, and social responsibility.

Leading the Way


Punctuality

American Airlines has consistently outperformed its peers in on-time departures year-to-date, securing its position as an industry leader in operational reliability.

Additionally, the airline surpasses major U.S. network competitors in completion factor, showcasing its commitment to delivering on promises.

Customer Satisfaction

Based on a comprehensive survey of approximately 3 million customers, American’s Likelihood to Recommend (LTR) score hit a record high in 2022.

This key satisfaction indicator underscores the airline’s unwavering dedication to providing an exceptional travel experience.

American Airlines employees wearing their new uniforms from Lands’ End, which they began wearing on March 2, 2020. JFK Airport in New York. Photo by Brandon Wade for American Airlines

Team Members


In 2023, American Airlines reached a groundbreaking four-year agreement with its pilots, represented by the Allied Pilots Association (APA).

This landmark agreement is set to deliver over $9 billion in compensation and quality-of-life benefits to American’s 15,000 pilots, reinforcing the airline’s commitment to its invaluable team members.

Recognition by Human Rights Campaign Foundation


American Airlines received a perfect score of 100 on the Human Rights Campaign Foundation’s 2023-2024 Corporate Equality Index.

This accolade, a testament to the airline’s inclusive policies, places it at the forefront of LGBTQ+ workplace equality among corporations nationwide.

Sustainability Initiatives


American’s 2022 Sustainability Report provides updates on the company’s strategy and progress on key issues over the past year.

It affirms American’s focus on the sustainability issues most important to its business and stakeholders, including climate change, customer and team member safety, team member professional development and customer service.

Photo Credit: American Airlines

Carbon Intensity Target for 2035

American Airlines takes the lead in environmental stewardship by setting the first 2035 carbon intensity target, a goal validated by the Science Based Targets initiative.

This ambitious commitment underscores the airline’s dedication to mitigating its environmental impact.

Partnering for Sustainable Aviation Fuel (SAF)

In a notable move, American entered into an innovative offtake agreement with Texas-based Infinium for an advanced form of sustainable aviation fuel (SAF).

This agreement not only supports American’s sustainability goals but also contributes to Infinium’s efforts to produce SAF from waste carbon dioxide and renewable power.

Carbon Removal: Partnership with Graphyte

Further solidifying its commitment to sustainability, American Airlines became the inaugural customer of Graphyte, a carbon removal startup backed by Breakthrough Energy Ventures.

This partnership aims to pioneer a method of permanent carbon removal that is both energy-efficient and cost-effective, revolutionizing existing carbon removal approaches.

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American Airlines has been named to the Dow Jones Sustainability World Index (DJSI World) for the first time, as one of only two passenger airlines.
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