airBaltic awarded 2023 APEX Passenger Choice Award

An airBaltic aircraft on the tarmac.
Photo Credit: airBaltic

Latvian national carrier airBaltic has announced the company was awarded with the 2023 APEX Passenger Choice Award of Best Cabin Service in Europe on May 24, thus recognizing the company’s outstanding onboard service and hospitality efforts.

The APEX Passenger Choice Award sits as one of the most prestigious awards an airline can receive in recognition for their best-in-world advancements in cabin service, seat comfort, entertainment, and more.

Hard efforts and dedication

On the recently awarded APEX Passenger Choice Award, airBaltic President and CEO Martin Gauss, said the following: “I am grateful and proud of the hard work and dedication of the airBaltic team, which has resulted in our onboard efforts being recognized on an international scale.”

“It shows that we are on the right path and motivates us to strive even higher when further developing our onboard product.”

“On behalf of the whole airBaltic team, I thank our passengers and the APEX team for this kind recognition,” he concluded.

Also commenting on the award, is APEX itself, of which CEO Dr. Joe Leader commented:

“With over one million verified passenger votes, airBaltic’s distinguished recognition as the 2023 Best Airline Cabin Service in Europe is a testament to the airline’s extraordinary fusion of product innovations and superior service.”


“As shown by the breadth of incredible passenger ratings, airBaltic’s exceptional flight attendants seamlessly blend the warmth of the Baltic spirit with professionalism transforming ordinary flights into unforgettable journeys.”

airBaltic took the award with open arms during a special ceremony as part of the Future Travel Experience EMEA, Ancillary & Retailing event, currently taking place in Dublin, Ireland. airBaltic representative Ingūna Andže, VP Cabin Crew at airBaltic was the recipient of the award.

Close-up of the nose of an airBaltic A220 aircraft.
Photo Credit: airBaltic

airBaltic on tour

Announced just the day prior to the award being received, airBaltic is together with aircraft manufacturer Airbus, participating in an A220 demo tour through Asia, showcasing the aircraft to its latest customers, media and others.

Throughout the tour, the airBaltic A220 selected will be visiting four destinations in the region.

airBaltic has previously been working alongside Airbus on such demo tours, and previously visited Singapore during the Singapore Air Show in 2018, as well as Australia and the greater Pacific region in order to further promote the aircraft type in such areas of the world.

Today however, airBaltic’s Airbus A220-300 registered YL-ABO can be seen and tracked flying around the Eastern-Asia region. As of May 25, the aircraft has reached Indonesia and Jakarta Int’l Airport (CGK), according to data shown by

YL-ABO stands out as the freshest of airframes within the airBaltic fleet, having been delivered just under a month ago, listed as the 41st A220-300 aircraft in the fleet of the company.

airBaltic and a brief history

airBaltic is a international airline from Latvia and is the national flag carrier for the country, with bases in neighbouring Baltic countries, Estonia and Lithuania.

The airline flies to more than 70 destinations across Europe and the Middle East from its bases in the Baltic countries.

Furthermore than airline operates a total fleet of 40 Airbus A220-300s. In fact, it is the only airline in the world with a all-A220 fleet and the airline with the largest fleet of A220s.

The airline was formed in was formed in 1995 with the signing of a joint venture between SAS and the Latvian state.

The airline began operations with a Saab 340 which grew to 3 aircraft before being replaced by 10 Fokker 50s, plus 4 Avro RJ70s.

2003 saw the first 737-500 delivered to the fleet and then in the following year, the airlines base in Vilnius, Lithuania was established with 5 destinations initially.

By Adrian Olstad 5 Min Read
5 Min Read
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