Air Canada Fined For Disability Passenger Violations

Air Canada Fined For Disability Passenger Violations
Photo Credit: Jamie Clarke/AviationSource

Air Canada was fined this week for violations of the Accessible Transportation for Persons With Disabilities Regulations.

It is understood the violations were around providing services to a person with a disability, of which this incident took place back in August 2023.

Without further ado, let’s get into it…

Air Canada Fined For Disability Passenger Violations…

Air Canada Fined For Disability Passenger Violations
Photo Credit: James Field/AviationSource

The Canadian Government said the following on the $97,500 fine for Air Canada following this violation:

“On August 30, 2023, Air Canada failed to assist a wheelchair user to disembark its aircraft. The passenger, who has spastic cerebral palsy and is unable to move his legs, was forced to disembark the aircraft on his own.”

“In addition, while the passenger was waiting in the terminal, Air Canada failed to ensure that their personnel periodically inquired about his needs.”

“Contraventions relate to subsections 35(f), 35(h) and 37(b) of the ATPDR. Air Canada has 30 days to request a review before the Transportation Appeal Tribunal of Canada.”

It will be interesting to see whether the carrier will appeal the penalty imposed by the Canadian Government, or whether they will just pay the fine.

This will come as yet another blow in the PR strategy of the Canadian carrier, after a series of additional events that have not worked well in their favour.

All eyes will be on what steps the airline will take to ensure things like this don’t happen again. The Canadian Government will be watching the airline closely for any additional violations, as the penalties will no doubt be higher if the same thing happens again.

Did you know AviationSource has two newsletters? One covers the general news and analysis of the industry as a whole, and the other to do with emergencies that take place throughout the year! To subscribe to our General News Newsletter, CLICK HERE!
To subscribe to our Emergencies, Accidents & Incidents Newsletter, CLICK HERE!

Click the photo to join our WhatsApp channel so then you can stay up to date with everything going on in the aviation industry!


Heathrow Airport: 2023 sees a return to profit

Heathrow Airport capped off a year of resurgence and rebound in 2023, showing the first adjusted profit in four years.

Len Varley By Len Varley

Dubai International Airport: 2023 record traffic exceeds expectations

2023 saw traffic exceed expectations for Dubai International Airport, with passenger footfall increasing 37% to 87 million.

Len Varley By Len Varley

King Abdulaziz International Airport receives first flight from Turkmenistan

Saudi Arabia's King Abdulaziz Airport has seen the first commercial flight arrive from Turkmenistan, opening avenues of economic and cultural

Len Varley By Len Varley

London Gatwick: New Chinese Services

London Gatwick (LGW) has announced that this coming summer season, the airport will have new Chinese services. This article will

Jamie Clarke By Jamie Clarke
You Might Also Enjoy