Air Canada and Air Canada Cargo have been awarded the Cargo Operator of the Year title for 2024. The award formed part of the 50th annual ATW Airline Industry Achievement Awards.
This is a remarkable accomplishment as the first Canadian operator to receive the award.
Air Canada Cargo’s focus on digital transformation, a key part of its commercial strategy, earned the company recognition.
A Customer-centric Development Strategy
The company has developed a customer-centric digital environment that provides convenient self-serve scheduling and booking tools.
Air Canada Cargo has also adopted a cloud-based system, reducing the need for paper air waybills.
Mark Galardo, the executive vice president of Revenue and Network Planning, expressed his gratitude to the employees at Air Canada Cargo.
“We are extremely honoured to be recognized by ATW as Cargo Operator of the Year for 2024,” he said.
“We have continued to invest in technology that allows us to find efficiencies and provide our customers with the best service possible.”
“As a true global combination carrier, we have been able to provide consistent capacity worldwide through the flexibility our freighter fleet and expansive passenger widebody network provides,” Galardo concluded.
The airline has continued to invest in technology to find efficiencies and provide customers with top-notch service.
As a global combination carrier, Air Canada has been able to provide consistent capacity worldwide. It achieves this via the flexibility of its freighter fleet and expansive passenger widebody network.
Aviation Week Network’s Air Transport World presents the ATW Airline Industry Achievement Awards, which recognize excellence across airline operations.
A panel of editors and analysts from ATW, Routes, Aviation Week, and CAPA selects the winners.
About Air Canada Cargo
Air Canada Cargo is the cargo service subsidiary of Air Canada, the largest airline in Canada. It offers cargo services on both domestic and international flights, using the cargo capacity of aircraft operated by Air Canada and Air Canada Jazz.
Here are some of the key things to know about Air Canada Cargo:
- Global network: It is Canada’s largest air cargo provider as measured by cargo capacity. It has a presence in over 50 countries and self-handled hubs in Montreal, Toronto, Vancouver, Chicago, London, and Frankfurt.
- Wide range of products: Air Canada Cargo offers a wide range of products and services to meet customer needs. They include general cargo, temperature-controlled cargo, live animals, and valuables.
- On-demand flying: Air Canada Cargo offers on-demand flying for urgent, specialized, or oversized shipments.
- Cold chain facilities: Air Canada Cargo has state-of-the-art cold chain facilities that meet IATA CEIV Pharma standards.
As the dedicated air freight division of Air Canada, Air Canada Cargo offers reliable air freight lift and connectivity across six continents. To achieve this, the cargo carrier utilizes Air Canada’s domestic and international passenger and freighter flights, and trucking services.
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