ANA has announced additional flights and increased frequencies to its fiscal year 2023 flight schedule, including China returns.
ANA’s Return to China
ANA, All Nippon Airways, has announced the resumption of two major routes in its 2023 schedule.
- Tokyo-Haneda to Beijing will resume on 01 April and increase to daily flights from 10 April.
- Tokyo-Haneda to Shanghai-Pudong will resume on 01 April with daily flights.
- Tokyo-Haneda to Shanghai-Hongqiao will also resume on 01 April with daily flights.
The announcement returns the Haneda to Beijing and Shanghai routes for the first time since March 2020 when the COVID-19 pandemic restricted most travel between the countries.
The route schedule published by the airline is as follows:
The Japanese carrier has credited changes in COVID travel restrictions in both China and Japan for the ability to return the routes.
In November 2019, Tokyo-Haneda had nine flights per day to Beijing, nine to Shanghai-Pudong, and four to Shanghai-Hongqiao. In total, the airport operated 35 flights per day to China.
In 2019, ANA operated the Haneda-Beijing route on 14 round trips per week on its Boeing 787 Dreamliner fleet (both the 787-8 and 787-9 variants).
New Service Offering
In other news from the airline, it recently announced two developments in the cabin service.
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ANA will offer a “Quick & Light Meal” and “No Thank you Option” as its new options in its international in-flight pre-order meal service. These offerings will both start on flights departing on March 31, 2023.
The new service allows passengers to select their preferred meal option twenty-four hours prior to the flight departure time. ANA wishes to provide passengers with an inflight experience tailored to their specific needs.
The “Quick & Light Meal” service offers passengers a salad, sandwich, and dessert on a single plate in First and Business Class on Europe, North America, and selected Asia routes.
Passengers who do not wish to have a meal service can choose the “No Thank you Option” service. This allows passengers to cancel their meals in advance on international routes and in all classes.
Tomoji Ishii, ANA’s Executive Vice President for Customer Experience Management and Planning, said: “As a customer-focused airline wanting to provide passengers with options that make their flight experience better, we view our actions from their perspective by creating personalized in-flight accommodations available for each passenger.”
The new services are focused both on customer satisfaction and sustainability. ANA has established a “Future Promise” initiative which includes a target to reduce food waste by half by the fiscal year 2050. It will also reduce in-flight waste and improve recycling.
The initiative also pledges to offer support to the global community, enhance customer satisfaction and develop higher-quality products.
“By offering various options for services in-flight, ANA gives passengers greater flexibility and control over how they experience our brand.”
ANA has been awarded SKYTRAX’s 5-Star rating every year since 2013, with ANA being the only Japanese airline to win this prestigious designation for 10 consecutive years.
