United Airlines has announced its strongest first-quarter financial performance in five years. The results come in the midst of a challenging economic climate.
The airline reported a profit, with unprecedented revenue of $13.2 billion. United’s pre-tax earnings reached $478 million, reflecting United’s strategic focus on efficiency and growth.
Diverse Revenue Streams Fuel Success
United’s commitment to building brand loyalty drove impressive gains across multiple revenue sources. Premium cabin revenue soared by 9.2%, business travel revenue climbed 7.4%, and Basic Economy revenue increased by 7.6% compared to last year.
International demand remained a key strength, with Atlantic RASM up 4.7% and Pacific RASM rising 8.5%.
Cargo and loyalty programs also performed strongly, with revenue growth of 9.7% and 9.4%, respectively.
Recent booking trends signal sustained demand, with premium cabin bookings up 17% and international bookings up 5% year-over-year over the past two weeks. These figures highlight United’s ability to attract high-value customers.
Strategic Moves to Ensure Resilience
To adapt to market conditions, United will reduce domestic capacity by 4% starting in the third quarter of 2025. The airline is also fine-tuning its fleet utilization, cutting back on off-peak flights during low-demand periods.
This approach will continue into the fourth quarter. Additionally, United plans to retire 21 aircraft earlier than anticipated, streamlining operations and boosting efficiency.
“Our post-COVID goal was simple: create the world’s best airline to win loyal customers,” said United CEO Scott Kirby. “Our team has built that airline. United Next, our multiyear plan, has delivered industry-leading margins in strong markets.”
‘We expect to further widen that lead in tougher times. Our focus on brand loyalty and business resilience gives us a competitive edge, and we’re accelerating investments in our product, service, technology, and customer experience.”
Investing in the Future
United is enhancing its infrastructure and customer offerings. The airline expects to secure six additional gates at Chicago O’Hare this fall, reinforcing its commitment to this key hub.
Expansion is also underway in San Francisco. By the end of 2025, United’s Express fleet will feature Starlink, offering the fastest in-flight WiFi in the industry.
Technology upgrades are transforming the customer experience. The United app now provides detailed connection information, helping passengers navigate tight transfers.
Spanish translations have increased digital check-ins for international travelers, simplifying the process. These innovations reflect United’s dedication to seamless travel.
Operational Strength in 2025
United Airlines began 2025 with its strongest operational performance since 2021. The airline operated its largest schedule ever by available seat miles.
It carried over 450,000 passengers daily on average. It achieved its best first-quarter on-time arrival and departure rates since 2021 and reduced seat cancellations by 50% compared to the first quarter of 2024. Safety and reliability remain at the core of United’s operations.
Looking Ahead
United’s record-setting first quarter highlights its adaptability and strength. By prioritizing brand loyalty, operational excellence, and strategic investments, the airline is well-equipped to navigate economic uncertainties.
United now expects resilient earnings in Q2 and full-year 20253 despite an uncertain macroeconomic environment.
With a customer-first mindset and a clear vision, United is solidifying its position as an industry leader.
