Strike season started: SAS to offer solutions for affected passengers

Photo Credit: Joris Wendt/AviationSource

LONDON – SAS has received a notice of conflict from the pilots’ union in Sweden, Norway, and Denmark.

The union has announced that if no agreement has been made before June 29, the pilots’ union will go on a strike.

For that reason, SAS is taking precautionary measures for its customers who are affected by the potential strike

The solutions

SAS is offering the passengers the option to rebook their tickets, free of charge.

Since the strike dates are coinciding with peak season, SAS is unable to ensure every passenger that they will be able to book an equivalent flight due to its low availability.

However, those passengers are able to rebook their flights for up to 360 days after the original flight, to the same destination, and the same service class as the original ticket.

According to SAS, not every flight between June 27-July 3rd will be affected, but it is recommended to check the website for the flight status

The customer service is expected to be under a high load of pressure because everyone will be trying to rebook their flight. Passengers can therefore check the reservation status through the SAS self-service solutions to avoid long waiting times on the phone and chat lines.

Out of luck

Many airlines and airports are running out of luck, as many crew unions and other parties that are involved in the industry are getting tired of the quickly rising prices due to inflation, due to the Ukrainian-Russian war, and the government trying to screw everyone alongside with the simple excuse of “oh but the supply chain is getting more expensive”.

For this reason, many people want to go back to their pre-pandemic salaries, which were reduced in 2020 because of the new rules the government put on the airlines during the pandemic.

Now that the pandemic is over, the airlines are not bound anymore to those rules and are free to do what they want.

This also means that they are not bound to keep the salaries low, yet, for one reason or another, they haven’t increased the pay.

That leads to a lot of unhappy staff, who are now demanding that the airline should increase their pay.

It’s not only the airlines that have to increase their pay, however, as both Schiphol and Dublin had to increase their pay to keep the security job interesting enough for people to keep working there, as there currently is a shortage in that area of the airport, which is causing a lot of trouble for both the passengers and the airlines, who had to cancel a lot of flights.

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