KLM Deploys Additional Measures to Set Upcoming Summer Holiday Rush in Smooth Mode

A KLM aircraft at the terminal.
Photo Credit: KLM Royal Dutch Airlines

LONDON – Dutch flag carrier KLM has deployed additional measures at its primary and busiest hub in Amsterdam Schiphol International Airport, to avoid any disruptions. Both the airline and the airport are gearing up for upcoming busy summer holiday season starting from this weekend.

The carrier has stated that it will take various measures including supplement to those of existing measures to ensure that customers who have booked a flight with KLM will get their summer holidays to a good start.

The carrier has asserted their intentions and commitment towards their valuable passengers, despite persistent operational challenges that were faced at Amsterdam’s Schiphol Airport over last month due to acute staff shortage including that of airport security.

KLM has identified that the mounting work pressure at airport and at its own operations are currently faced due to staff shortage, but the carrier is determined to restore operational stability, thereby reliving pressure and ease burden on staff at Schiphol and at KLM.  

In its recent press release, KLM has outlined operational changes pertaining to the upcoming summer travel season, which includes the following.

Starting from 28 August, KLM will continue to cancel between 10 and 20 flights each day to European destinations, thus altering the European network, which might affect the ongoing summer season.

The carrier has shown strong measure to restrict the sale of remaining seats on KLM and KLM Cityhopper flights to its European destinations, which will create more slot space. This measure will allow the operations team to re-accommodate passengers if their flight has been cancelled.

This will reassure all the KLM travellers, as the move will supplement the existing restriction on sales, in order to accommodate passengers who have to be rebooked after missing their flight due to long extending queues at Amsterdam Schiphol Airport.

It will also comply with restrictions the Airport has imposed on the number of passengers boarding locally, states the carrier.

KLM has also stated that it will be taking effective measures to inform its passengers well in advance if their flight has been cancelled and will be re-booked onto a different flight.

In most cases, the carrier will make arrangements to depart flights on same day or as close as possible to the original booking. This active measure by the carrier has been reinforced to strengthen its commitment towards upcoming holiday season and travellers.

The airline has also stated that the cargo operations onboard KLM Cityhopper will be stopped with immediate effect, and no new cargo can be booked, which will help airline to reduce work pressure for ground handling staff.

This new measure will also include the belly compartment for loose packages and mail bags aboard flights bound for intercontinental destinations.

Instead, this loose bulk will be placed in freight container, which will be brought in via apron, making the ground handling staff easier to load onto the aircraft. It will ensure operational readiness and aircraft turnaround time at its optimum levels.

KLM has reiterated that it is confident of said measures and that it will ensure a smooth handling of both, incoming and outgoing flights and passengers over coming weeks.

The carrier has also reasserted that the said measures relating to airfreight will remain in place until the end of the summer schedule, which will be concluding on 29 October.

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