LONDON – Indian low-cost carrier Indigo has announced that it will be installing Recaro’s “BL3710” seats on 75 of its new A320 Neo and A321 Neo aircraft, which will be delivered to the airline starting from January 2023.
Indigo will be the launch customer for the company.
Recaro Aircraft Seating is headquartered in Schwaebisch Hall, Germany.
The company is a global supplier of premium aircraft seats for airlines and OEMs. The company is known for its innovative products and award-winning customer service.
“BL370” is an award-winning product from the company, it has won the “Red Dot Design” award and the “iF Design” award.
This product was specifically designed for short and medium long-haul flights, combination of the ergonomic design and weight of less than 10kg per pax has made the economy class seat a bestseller since it first entered the market in 2019.
Up until now, Indigo’s fleet of over 280 Airbus aircraft has ‘Dragon’ seats installed by French company Saffron. Indigo has always been looking at unique and cost-saving ideas, which have helped it be the most profitable airline in India.
“Our new partnership with IndiGo demonstrates our commitment to not only building a distinct product with a sustainable lifecycle, but also our comprehensive approach to customer service. The BL3710 is an excellent product that will serve both IndiGo and its passengers for many years,” said Dr. Mark Hiller, CEO at Recaro Aircraft Seating.
This seat is expected to enhance passenger comfort onboard the aircraft, and being light in weight, this will save the airlines a huge chunk of money spent on fuel.
“As we expand our network, domestically and internationally, to cater to the travel demand, the comfortable seats will be key to upgrading the customer experience onboard IndiGo,” said Mr. Sanjay Kumar, Chief Strategy & Revenue Officer of IndiGo.
Indigo has been in the news lately due to a major chunk of its cabin-crew reporting sick on a particular day when Air India announced its recruitment drive.
This incident forced the airline to delay many of its flights, and some even had to cancel, DGCA the Indian Aviation regulator had asked the airline to explain the reason for the huge delays caused throughout the country on Saturday.
After this incident, Indigo gave a pay raise for its pilot and cabin crew, soon after this, its engineering staff in Delhi and Hyderabad started reporting sick, and their employees sent a letter to the management asking for an average pay raise from the airline.
With two new airlines ready to enter the Indian market, the competition will get intense, and airlines will have to take all the measures to cut costs in order to keep earning profits.