LONDON – Indian low-cost carrier IndiGo found the internet lit up earlier this week as a video clip of one of their flight commanders on a Bangalore to Chandigarh flight went viral on social media. The video clip depicting his light-hearted in-flight briefing to the passengers on board his IndiGo airlines flight has now had over 240,000 views.
Commander Singh, a Sikh, can be heard addressing passengers on the left-hand side of the aircraft in English, saying that those on the left-hand side could see Puttaparthi, while those sitting on the right side will be able to see Hyderabad.
He then addressed the right-hand side of the cabin in Punjabi, before joking that the passengers in the aisle seats can’t do anything except look at each other.
He went on to acknowledge those in uniform – defence, paramilitary and veterans – who were flying with the airline. As simple as his gesture was, his warm-hearted and personable approach was clearly appreciated by his passengers, and the video posted by Twitter user Zeenat Dar on social media enthralled the on-line world.
Commander Rajdeep Singh, a former Indian Navy pilot, was clearly overwhelmed by the response his earnest bilingual announcement received and he responded in kind via his Twitter account, saying:
“I enjoy my job and do try to make announcements standing outside in every flight of mine as also see off the pax. So I was pleasantly surprised when this became viral. Jai hind.”
IndiGo Airlines also responded in kind to the accolades via their social media channel, saying:
“We feel elated to see our patrons encounter such happy moments. These are the small wins that differentiate the good from the ordinary. We must say, Capt. Rajdeep Singh definitely has his passion fuelling him.”
About IndiGo
IndiGo, is an Indian low-cost airline headquartered in Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size. It is also the largest Asian low-cost carrier in terms of jet fleet size and passenger uplift.
The airline operates and all-Airbus fleet which includes A320 and A321 family aircraft.
Conclusion
In the present aviation environment, fraught with tensions and frustrations as the industry steadily extricates itself from the financial and social pressures of an extended global pandemic, it is heartening to see flight crews and passengers connecting in such an authentic and genuine manner.
You can read AviationSource writer Gaurav Gowda’s regional trip report with IndiGo here: IndiGo ATR from Bengaluru Airport.
Jai Hind (Long live India).
