LONDON – Akasa Air, India’s newest airline, has successfully completed the first two months of its commercial operations. The Indian low-cost carrier has stated its plan to build India’s greenest, most dependable, and most affordable airline.
Akasa Air CEO statement
Speaking at an event to mark the airline’s first 60 days of operations, Vinay Dube, Founder and Chief Executive Officer, Akasa Air said:
“Our first two months have been very exciting and satisfying as we moved from planning to commercial operations. We have been hyper focussed on establishing and delivering an empathetic, dependable, and reliable flying experience unlike anything witnessed in the Indian skies thus far”.
“We are delighted that a significant number of flyers have already chosen to fly with us and are very pleased with the positive feedback we have received on our product and service. It is equally satisfying to see the pride in our employees as they work together to deliver the Akasa Experience”, he added.
Rapid network expansion
After the successful completion of two months of its operations, Akasa Air will establish Delhi as the sixth destination on its network and inaugurate its first flight on the Delhi-Bengaluru and Delhi-Ahmedabad routes, on October 7, 2022.
Both routes will be served with daily flights in each direction. The airline has announced eight destinations so far, including Mumbai, Ahmedabad, Bengaluru, Kochi, Chennai, Delhi, Agartala and Guwahati being covered with 11 non-stop routes.
Commenting on the occasion, Praveen Iyer, Co-Founder, and Chief Commercial Officer, Akasa Air, said “We are elated by the response we have received as we welcomed on board more than 100,000 passengers within just 60 days of operations.”
“Further strengthening our domestic connectivity and catering to more flyers during the festive season, we are delighted to be able to add Delhi to our network and connect the capital city to the rapidly growing and vibrant cities of Bengaluru and Ahmedabad.”
“By expanding our network with an aircraft arriving every 15 days, we aim to fulfil our goal of developing a strong pan-India presence and expect to operate 300 weekly flights by October end.”
The focus on service culture
The new start-up airline has outlined a strong customer service-based culture from its inception, and this was highlighted in the words of their marketing officer on the occasion.
Belson Coutinho, Co-Founder and Chief Marketing & Experience Officer, Akasa Air said:
“We set out with a promise to be a dependable airline focussing on warm, efficient, and reliable service. We are extremely happy with the reception and feedback on our product and service which motivates us not just to sustain but raise the standard of our service delivery.”
“We will continue to provide our passengers with category-first and personalised product features which will help Akasa create a satisfied and loyal base of customers in the months to come”.
“Further, as we continue with our vision to create an inclusive and humane travel experience, Akasa’s pet-friendly service will commence from 1st November 2022, wherein passengers flying on Akasa Air will be able to travel with their pets in the cabin.”
“Taking an additional step to ease the travel experience of pet parents and their wards, we have joined hands with Umeed for Animals Foundation to ensure smooth pet-friendly travel”, he added.
Akasa Air has been progressively expanding its network across the country, in a phased approach with a commitment towards making travel accessible in India through the introduction of routes in Tier 2 and 3 cities.
The company has recently received its sixth aircraft and will have a fleet size of 18 aircraft by the end of March 2023. Over the next four years, the airline will add 54 additional aircraft, taking its total fleet size to 72 aircraft.