Air India, India’s leading global airline, has officially launched Wi-Fi internet connectivity services on board a selection of its domestic and international flights.
This exciting development makes Air India the first airline in India to offer in-flight Wi-Fi on domestic flights. It will allow passengers to stay connected throughout their journey.
Whether traveling for business or leisure, passengers can now enjoy seamless internet access during their flight. Browse the web, catch up on work, connect with loved ones on social media. Alternatively, simply relax and enjoy online entertainment.
A First for Air India
“Connectivity is an essential aspect of modern travel,” stated Rajesh Dogra, Chief Customer Experience Officer at Air India.
“For some, it’s about the convenience of real-time sharing, while for others, it’s about maximizing productivity. Regardless of the reason, we believe our guests will appreciate the ability to stay connected on board and enhance their overall Air India experience.”
How it Works:
Passengers can easily access Wi-Fi on their laptops, tablets, and smartphones with iOS or Android operating systems. Multiple devices can be connected simultaneously when flying above 10,000 feet.
- Enable Wi-Fi: Turn on Wi-Fi on your device.
- Select Network: Choose the “Air India Wi-Fi” network.
- Access Portal: You’ll be automatically redirected to the Air India portal on your device’s default browser.
- Enter Details: Enter your Passenger Name Record (PNR) and last name.
- Enjoy: Enjoy complimentary internet access during your flight.
A Growing Network
The rollout of Wi-Fi on domestic routes follows a successful pilot program on international flights operated by Airbus A350, select Airbus A321neo, and Boeing 787-9 aircraft serving destinations such as New York, London, Paris, and Singapore.
As part of the initial launch, Wi-Fi is being offered complimentary to passengers. The airline plans to gradually expand Wi-Fi services to other aircraft in its fleet over time.
Summary
In recent years, Air India has undergone a significant transformation, with a focus on modernizing its fleet and improving its customer service.
It has invested heavily in new aircraft, including the Airbus A350 and Boeing 787 Dreamliner, and has introduced a range of initiatives to enhance the passenger experience.
the airline’s introduction of in-flight Wi-Fi signifies a significant step forward in enhancing the passenger experience. By providing seamless internet access, the airline empowers travelers to stay connected, productive, and entertained throughout their journey.
This innovative service positions Air India at the forefront of in-flight connectivity within India and sets a new standard for air travel.
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